PowerBeauty AND COVID-19

The latest on delivery information, what PowerBeauty's doing to help, and answers to your questions.

Our role serving customers and the community during this time is a critical one. At every level of our company, we’re working to provide the products and services that our customers and communities need most at this time. PowerBeauty's operations continue, but delivery times may be longer than usual.

FREQUENTLY ASKED QUESTIONS

1. Can I place an order? Will PowerBeauty  deliver my parcel?

Yes, PowerBeauty continues to serve customers. You can check the current delivery times at order checkout or via Your Orders in your account. When selecting a delivery address, be aware that companies and businesses may be closed and unable to receive parcels.

2. Are delivery times affected?

As the Coronavirus has spread, we’ve seen an increase in people shopping online. To serve you while also helping to ensure the safety of our employees,
As a result, estimated delivery times for some items may be longer than usual at the moment. You can find updated delivery times on detail page.

3. Is it possible to return items?

Yes, you can continue to return items. To start a return, go to Your Order  and select "Return or Replace Item". if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@beautypowerstuff.com

4. Is it safe to receive orders?

According to the WHO, “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.” You can find the latest information on COVID-19 on the information pages of  the World Health Organization

*Help and Customer Service*

Contact us ou e‑mail by at contact@beautypowerstuff.com

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